Reschedule a Lesson

 

Reschedule & Cancellation Policy for Lessons:
The goal of this policy is to provide students with as much flexibility as possible; while maintaining some degree of consistency in the schedule, being able to plan ahead for lost income, and making sure limited time slots are available to other students.

Rescheduling a lesson:

  • You can reschedule your lesson for free if you provide at least 7 days written notice by email.
  • If you need to reschedule a lesson less than 7 days in advance there is a $10 fee, payable when you schedule the make up lesson.
  • If you need to reschedule the day of the lesson there is a $20 fee, payable when you schedule the make up lesson. To avoid the same day reschedule fee you can provide written notice of the need to reschedule by email before 11pm Eastern Time.
  • You can reschedule a lesson anytime up to 90 days after the day of the lesson.
  • To reschedule a lesson you must continue to be enrolled in either the same lesson plan or an upgraded lesson plan.
  • The fee can be waived for medical and family emergencies, or unusual circumstances that would be impossible to plan for.
  • The late reschedule fee is only due when you schedule the new day/time. There is no fee for missing the original scheduled lesson, although it is helpful if you let me know ahead of time.

Canceling a lesson:

  • If you plan to miss a lesson due to travel or another commitment, you can get the amount of that lesson credited toward the following month by providing at least 14 days written notice by email.
  • If you are giving less than 14 days notice, you can reschedule the lesson according to the reschedule policy.